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Author Topic: Ignoring my "Loved" video choice
the_chiefe-
71
Newbie
Posts: 9
Post Ignoring my "Loved" video choice
on: April 8, 2012, 22:03

This is driving me crazy & pls help.

When I like a video & click on the heart/like button it shows the increased count.

But when I go somewhere else in site & come back to the video, it shows that it has ignored my earlier like & count is back decreased. Color of heart/like button also confirms it (instead of dark blood red, pale pink/red). It doesn't matter how many times I keep going through this, exact same result. Also doesn't matter which video I do this with, exactly same result.

Aaron.Corn-
eail
Administrator
Posts: 20
Post Re: Ignoring my "Loved" video choice
on: April 11, 2012, 20:32

I am very sorry for the delay in responding. Do you have your cookies turned on? The love system uses cookies to allow only one vote per person.

the_chiefe-
71
Newbie
Posts: 9
Post Re: Ignoring my "Loved" video choice
on: April 11, 2012, 22:38

Yes, cookies are on & it still doesn't work.

I see another person complaining about exactly same problem in another thread, I don't think this functionality is working correctly as expected.

Aaron.Corn-
eail
Administrator
Posts: 20
Post Re: Ignoring my "Loved" video choice
on: April 12, 2012, 17:00

The code calls for a delay in "loving" the posts. I reduced it to 1 second, please try it now and let me know if this corrected your problem. Thanks.

the_chiefe-
71
Newbie
Posts: 9
Post Re: Ignoring my "Loved" video choice
on: April 12, 2012, 23:29

Seems to work now, thx

the_chiefe-
71
Newbie
Posts: 9
Post Re: Ignoring my "Loved" video choice
on: April 27, 2012, 05:44

This problem is back!

It was fixed for a while, but broken again now.

Aaron.Corn-
eail
Administrator
Posts: 20
Post Re: Ignoring my "Loved" video choice
on: April 27, 2012, 15:08

I cleared the site cache, can you try again?

the_chiefe-
71
Newbie
Posts: 9
Post Re: Ignoring my "Loved" video choice
on: April 27, 2012, 16:34

Hmm, works now, thx.

Very weird, the problem keeps coming and going away. ;)

Aaron.Corn-
eail
Administrator
Posts: 20
Post Re: Ignoring my "Loved" video choice
on: April 28, 2012, 11:34

I think it's our cache plugin. It makes the site quicker but the cache needs to be cleared from time to time for the Loves to work properly. I will setup a scheduled cache purge, hopefully that solves this issue.

the_chiefe-
71
Newbie
Posts: 9
Post Re: Ignoring my "Loved" video choice
on: May 3, 2012, 01:17

OK, pls let me know if you were able to set it up. Because unfortunately, I just tested on a brand new video & the problem is back! :(

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